Our Tech Expertise
Customer engagement & campaign management
DELIVERING GROWTH WITH DATA DRIVEN MARKETING SOLUTIONS
We deliver revenue growth for our clients by helping their customer marketing teams execute data-driven campaigns and customer experiences. We have deep expertise in using technology, such as the Adobe Marketing Cloud / UNICA/ Salesforce, to deliver real-time automation and cross-channel personalization.
We will work as clients technical engine which will perform all complex technical stuff such as data segmentation/targeting and analyze the result to produce even better Marketing campaign.
Our core services:
- BAU’s and Newsletters
- Onsite technical resource support
- Customer Insight and Segmentation
- Multi-channel marketing (email, SMS, push notification and direct mail)
- Data Targeting & Data Modelling
- Customer Experience Design
- Acquisition Strategy
- Customer Contact Strategy
- Lead Generation and Prospect Management
- Conversion Rate Optimization
- CRM Managed Services
CUSTOMER STRATEGY
A well-defined customer experience and channel strategy is the foundation required to unlock additional value from your customers. We’re passionate about helping you understand and quantify where that potential value is. And with this we can design and implement the capability and business change needed to realise it.
- Vision and value – we will create a compelling vision of what a truly joined-up customer journey looks like and identify the potential ROI to your business.
- Strategy – having set a clear vision, our team will work with you to define a strategy that makes your vision a reality. We know what ‘good’ looks like and will benchmark your current capabilities against it to ensure you’re clear about how well-placed you are to realise your vision.
- Roadmap – our approach is to balance commercial reality with business ambition. With this in mind we will develop a prioritised roadmap designed to deliver value at each key milestone.
What sets us apart is our end-to-end delivery expertise, which ensures all our recommendations are founded on a deep understanding of what really works.
IT Services
We have a flexible delivery approach.
- Managed Services: You can trust us to deliver specific business objectives by outsourcing your operations to our expert customer engagement teams
- Project Support: We can help you achieve specific targets or address capability gaps on a project basis
- Onsite Support: We can provide specialist resources onsite to augment and up-skill your teams or provide short-term resource cover